Disclosure under the Act on Specified Commercial Transactions
Seller
Mind Support
Mind Support
Representative
Takehiko Iijima
飯島 武彦
Business Address
[2-22-5-1002, Koishikawa, Bunkyo-ku,Tokyo,Japan]
Telephone Number
[09060364063]
Telephone support is not provided unless required. Please contact us by email for customer support.
Email Address
[Mindsp.llc@gmail.com]
Website
Products and Services
We sell digital products, including PDF ebooks, premium essays, audio content, educational materials, and other downloadable resources.
Selling Price
The selling price is displayed on each product page.
Prices are shown in the currency indicated at checkout.
Additional Fees
Customers may be responsible for:
- Internet and data communication charges
- Currency conversion fees
- International transaction fees
- Fees imposed by banks, credit card companies, or payment providers
No shipping fee applies to digital products.
Payment Methods
Payments may be made using the payment methods displayed at checkout, including credit cards and other payment methods provided through Stripe.
Payment Timing
Payment is processed when the customer places and confirms the order.
For credit card payments, the actual withdrawal date is determined by the customer’s credit card issuer.
Delivery of Digital Products
Digital products are normally made available immediately after successful payment.
Customers may receive access through:
- The order confirmation page
- A download link sent by email
- The customer account or Downloads page
No physical product will be shipped unless explicitly stated on the product page.
Returns, Cancellations, and Refunds
Due to the nature of digital products, cancellations and refunds are generally not available once download access has been provided.
However, we may provide a replacement file, technical assistance, or a refund in the following situations:
- The file is defective or corrupted
- The customer cannot access the product because of a technical problem attributable to us
- The same product was purchased more than once by mistake
- A refund is required under applicable law
Refund or support requests should be submitted within 14 days of purchase.
Please contact:
[Mindsp.llc@gmail.com]
Nothing in this policy limits any mandatory consumer rights that apply under relevant law.
Product Compatibility and System Requirements
Customers are responsible for ensuring that their devices and software are compatible with the purchased file format.
PDF products generally require:
- A current web browser or PDF reader
- A device capable of opening PDF files
- An internet connection for downloading the product
Audio or other digital products may require compatible playback software.
Defective Products
If a purchased file is defective, corrupted, or materially different from its description, please contact us at the email address above.
We will make reasonable efforts to provide a corrected or replacement file. If the problem cannot be resolved, a refund may be issued where appropriate.
Purchase Limitations
Any purchase limitations, availability periods, subscription conditions, or special sales conditions will be displayed on the relevant product page.