Last updated: August 11, 2026
1. Introduction
These Terms and Conditions govern purchases made through the website operated by Mind Support (“we,” “us,” or “our”).
By placing an order through this website, you confirm that you have read, understood, and agreed to these Terms and Conditions.
2. Digital Products
We sell digital products, including but not limited to:
- PDF ebooks and premium essays
- Audio content
- Educational materials
- Other downloadable digital resources
Digital products are provided electronically. No physical product will be shipped unless explicitly stated on the product page.
3. Prices and Payment
All prices are displayed in the currency shown on the product page.
Payments are processed securely through third-party payment providers, including Stripe. We do not directly store complete credit card information.
Any taxes, currency conversion charges, or fees imposed by the customer’s bank or payment provider are the customer’s responsibility unless otherwise stated.
4. Delivery of Digital Products
After payment has been successfully completed, the customer will receive access to the purchased digital product through one or more of the following methods:
- The order confirmation page
- A download link sent by email
- The customer account or Downloads page
Customers are responsible for providing a valid email address and maintaining access to that email account.
If a download link does not arrive or the file cannot be accessed, please contact us at:
[Mindsp.llc@gmail.com]
5. Refunds and Cancellations
Because digital products can be accessed or downloaded immediately, all sales are generally final once access to the product has been provided.
However, we may provide a replacement file, technical assistance, or a refund in the following situations:
- The purchased file is defective or corrupted
- The customer cannot access the product because of a technical problem attributable to us
- The same product was purchased more than once by mistake
- A refund is required under applicable law
Dissatisfaction based solely on personal preference, or failure to review the product description before purchasing, does not normally qualify for a refund.
Refund requests must be submitted within 14 days of purchase to:
[Mindsp.llc@gmail.com]
Nothing in this section limits any mandatory consumer rights that apply under relevant law.
6. Intellectual Property Rights
All digital products, written content, images, audio, designs, and other materials sold or provided through this website are owned by Mind Support or their respective rights holders.
A purchase grants the customer a limited, non-exclusive, non-transferable license for personal use only.
Customers may not:
- Resell or redistribute the product
- Upload the product to another website or file-sharing service
- Share the download file with third parties
- Reproduce substantial portions of the product
- Use the product to create competing commercial products
- Remove copyright or ownership notices
Brief quotations may be used for reviews, commentary, or other legally permitted purposes, provided appropriate attribution is given.
7. Personal Use License
Unless otherwise stated on the product page, each purchase is licensed to one individual customer.
Purchasing a product does not transfer its copyright or ownership.
Separate permission is required for corporate distribution, classroom use, group use, translation, resale, or commercial reproduction.
8. Educational Disclaimer
Our products are provided for educational, informational, and reflective purposes.
They do not constitute medical, psychological, legal, financial, tax, or investment advice.
Individual circumstances differ, and no particular result is guaranteed. Customers remain responsible for their own decisions and should consult an appropriately qualified professional when necessary.
9. Product Descriptions
We make reasonable efforts to describe each product accurately, including its format, approximate length, contents, and intended purpose.
Minor differences in appearance may occur depending on the customer’s device, operating system, PDF reader, screen settings, or software.
10. Technical Requirements
Customers are responsible for ensuring that their devices and software can open the purchased file format.
PDF products generally require a current web browser or PDF reader. Audio and other file formats may require compatible playback software.
If a file is technically defective, please contact us before requesting a refund so that we can attempt to provide a working replacement.
11. Prohibited Use
Customers must not use our website or products:
- For unlawful or fraudulent purposes
- To infringe intellectual property rights
- To distribute harmful software or malicious code
- To interfere with the website or payment systems
- To misrepresent our content as their own
- To make misleading claims about Mind Support
12. Limitation of Liability
To the extent permitted by law, Mind Support will not be liable for indirect, incidental, or consequential losses arising from the use of our products or website.
Our total liability relating to a purchase will generally not exceed the amount paid for the relevant product.
This limitation does not apply where liability cannot legally be excluded or limited.
13. Third-Party Services
Our website may use third-party services, including WooCommerce, Stripe, hosting providers, analytics services, and email delivery services.
Use of these services may also be subject to their respective terms and privacy policies.
We are not responsible for interruptions caused solely by third-party systems outside our reasonable control, but we will make reasonable efforts to assist customers who cannot access a purchased product.
14. Changes to These Terms
We may update these Terms and Conditions when our products, services, or legal obligations change.
The version in effect at the time of purchase will normally apply to that transaction.
The latest version and its revision date will be published on this page.
15. Governing Law
These Terms and Conditions are governed by the laws of Japan, without limiting any mandatory consumer protections that may apply in the customer’s country of residence.
Any dispute will first be addressed through good-faith communication between the customer and Mind Support.
Where legally permitted, disputes will be subject to the jurisdiction of the courts having jurisdiction over the location of Mind Support’s principal office.
Unauthorized resale, redistribution, file sharing, uploading, translation, or commercial reproduction may result in termination of access, copyright infringement notices to relevant platforms, hosting providers and payment services, and legal action seeking removal, injunctive relief, damages, and other remedies available under applicable law.
16. Contact Information
Business name: Mind Support
Representative: Takehiko Iijima
Website: https://mindsupportllc.com
Email: [Mindsp.llc@gmail.com]
Business address: [2-22-5, Koishikawa, Bunkyo-ku, Tokyo,Japan]